Frequently asked questions
Is your products really lightweight enough for daily use without sacrificing space or durability?
Absolutely. Made with advanced ONTEX canvas, it’s light on your shoulder but built tough, with smart pockets and sturdy materials that carry your essentials comfortably all day.
What does Pos-Pro Technology mean?
Pos-Pro technology by ONTOP provides ergonomic support through balanced straps, ventilated cushioning, and a secure, close-fitting design for stable, easy movement.
Can it handle unpredictable weather?
The water-resistant fabric keeps your belongings dry and protected, light rain or shine, good for city commutes or weekend escapes.
Will this product match my streetwear style?
Absolutely. With its clean lines, urban edge, and minimalist build, it’s made to complement streetwear, adding function without compromising style.
Can this product be a gift?
Definitely. With its sleek design and thoughtful features, it makes a practical and stylish gift for friends, partners, or anyone who’s always on the go.
Can I cancel my order?
Customers have 2 hours to freely cancel the order by doing it yourself or contacting us through email: contact@ontopbrand.com. After that, the order was processed to ship out and could not be canceled anymore.